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My computer crashed. I have a new hard drive and am not able to install my old (2008) QuickBooks Pro program on it. I keep getting an Unrecoverable error message Code No. 1431729476. Can you help me?

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1 Answers



  1. Tim Sherwood on May 10, 2014 reply

    Try running reboot.bat. The error is usually caused by some errors in the registry values for QB. Running the file “reboot.bat” will re-write the registry values.

    Windows XP (Home and Professional Editions):

    Configure Windows to display hidden files and folders and file extensions:

    Right-click the Windows Start button and choose Explore.

    Select the Tools menu and select Folder Options.

    Click the View tab and clear the Hide extensions for known file types check-box.

    Select Show hidden files and folders and clear Hide protected operating system files (Recommended).

    Click OK and close this window.

    Click the Windows Start button and choose Search.

    Click All files and folders.

    In the All or part of the file name field, enter the name of the file you ‘re searching for.

    If you don’t remember the entire file name, try entering part of the file name.

    If you only know the file extension, substitute an asterisk for the file name and include the extension. For example, enter *.qbw to search for QuickBooks data files or *.doc to search for Microsoft Word documents. The asterisk acts as a “wild card” and Windows will find any file with the extension used, regardless of filename.

    Click the Look in drop-down arrow and select the drive name, drive letter and folder combination you want to search.

    If you don’t know where the file is stored, or if you cannot physically get to the computer where the file is stored, you can perform a global search by selecting My Computer (to search locally or on a mapped network drive) or My Network Places (to search across the network).

    Click More advanced options, select Search hidden files and folders and Search subfolders.

    Click Search.

    Your search results appear on the right in the Search Results window. The directory path to the located file(s) appears in the In Folder column.

    Double-Click the Reboot.Bat file for your version of QuickBooks, this will open a dos window that signifies that the file is running

    Windows Vista:

    Configure Windows to display hidden files and folders and file extensions:

    Right-click the Windows Start button and choose Explore.

    Click Organize and select Folder and Search Options.

    Click the View tab, select Show hidden files and folders and then clear the check-box for Hide protected system operating files.

    Click Yes at the warning and then click OK.

    Close this window.

    Click the Windows Start button and enter the file name in the Search field.

    If you don’t remember the entire file name, try entering part of the file name.

    If you only know the file extension, substitute an asterisk for the file name and include the extension. For example, enter *.qbw to search for QuickBooks data files or *.doc to search for Microsoft Word documents. The asterisk acts as a “wild card” and Windows will find any file with the extension used, regardless of filename.

    If you don’t see the file, click Search Everywhere.

    If you still don’t see the file, click the drop-down arrow at the right of Advanced Search.

    In the Location field, select Computer (to search locally or on a mapped network drive) or Network (to search across the network).

    Select Include non-indexed, hidden, and system files (might be slow) and enter the name of the file for which you are searching in the Name field.

    Click Search.

    Your search results appear in the bottom section of the window. To determine the directory path of a specific file, right-click the file and select Properties.

    Double-Click the Reboot.Bat file for your version of QuickBooks, this will open a dos window that signifies that the file is running

    You may see more then one file, double click the file that is on the qb folder pertaining to the QB you are having the problem with.

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